Our member recalls that the automated man’s voice was quite aggressive and as she did not want anyone more vulnerable to fall for the call told us about the incident. It turns out that this is a scam that is currently being played out and has resulted in a surge of calls to Action Fraud recently. An Action Fraud warning was published in January and the modus operandi is described in full as follows:
Victims have reported receiving an automated telephone call telling them their “National Insurance number has been compromised” and in order to fix this and get a new number, the victim needs to “press 1 on their handset to be connected to the caller”.
Once connected to the “caller”, victims are pressured into giving over their personal details in order to receive a new National Insurance number. In reality, they’ve been connected to a criminal who can now use their personal details to commit fraud.
If you receive a call of this nature then you are advised to hang up immediately. Do not act on the callers instructions and never divulge any personal details. Remember that local people are now being targeted with this scam. A full account of the Action Fraud Alert can be found here:
STOP PRESS: Another member reports a similar phone call received this morning. The number of the caller was: 020 0880 0327.